Excavator Swing and Boom Not Working – Complete Troubleshooting Guide for JCB Excavators 205.
When both swing and boom functions stop working on a JCB excavator, the cause is usually related to the pilot hydraulic system, safety lock circuit, or electrical control signals. This guide explains the exact diagnostic steps used by field technicians, along with detailed explanations of JCB error codes C1308‑11 and C0393‑13.
1️⃣ Symptoms of Swing and Boom Failure
- Swing does not rotate left or right
- Boom does not lift or lower
- Engine runs normally
- Other functions may work or may be weak
- No abnormal noise from the hydraulic pump
👉 When swing + boom fail together, they usually share a common pilot or electrical control source.
2️⃣ Most Common Causes (JCB‑Specific)
| System |
Possible Fault |
| Electrical |
Safety lock solenoid, joystick power supply, fuse, wiring |
| Hydraulic |
Pilot pressure loss, pilot filter blockage, pressure reducing valve stuck |
| Control |
Boom or swing spool not shifting |
| Safety |
Swing lock solenoid active, transport lock engaged |
3️⃣ Step‑By‑Step Troubleshooting (Correct Order)
🔧 STEP 1 — Check Safety Lock / Pilot Cut‑Off Solenoid
JCB excavators use a pilot cut‑off solenoid that blocks pilot oil when:
- Safety lever is UP
- Operator leaves the seat
- Electrical fault occurs
Check:
- Safety lever fully DOWN
- Solenoid “click” sound
- 24V supply at solenoid connector
- Coil resistance
Fix: Clean or replace solenoid, repair wiring, replace connector.
🔧 STEP 2 — Check Pilot Pressure
Normal JCB pilot pressure: 30–40 bar
If pressure is LOW or ZERO:
- Boom + swing will not move
- Main pump may still be OK
Possible causes: Pilot pump failure, blocked pilot filter, pressure reducing valve stuck.
🔧 STEP 3 — Check Swing Lock System
If the swing lock solenoid does not release → swing stays locked.
Check:
- Solenoid power
- Brake release pressure
- Mechanical lock pin
🔧 STEP 4 — Electrical Supply to Joysticks
Check:
- Joystick fuse
- ECU output voltage
- Joystick sensor voltage
- CAN/signal wire continuity
🔧 STEP 5 — Control Valve Spool Sticking
If pilot pressure is OK but no movement:
- Spool may be stuck
- Contaminated hydraulic oil
- Rust/sludge inside valve body
🔧 STEP 6 — Hydraulic Pump & Pressure Check
If pump pressure is LOW:
- Boom + swing weak or dead
- Other functions slow
4️⃣ JCB Error Codes Related to Swing + Boom Failure
🔴 Error Code C1308‑11 — Pilot Control / Safety Lock Circuit Open
This code indicates an open circuit in the pilot control or safety lock electrical system.
Symptoms:
- Boom and swing completely dead
- No pilot pressure
- Joysticks unresponsive
- Error appears instantly
Causes:
- Solenoid coil open
- Broken wire
- Corroded connector
- Faulty safety lever switch
- No 24V supply from ECU
Fix: Replace solenoid, repair wiring, clean connectors, restore 24V supply.
🔴 Error Code C0393‑13 — Swing Lock Solenoid Open Circuit
This code indicates the swing lock solenoid coil is not receiving power. If the solenoid does not energize → swing brake stays locked.
Symptoms:
- Swing does not rotate
- Boom may also stop (shared pilot supply)
- No “click” from solenoid
Causes:
- Solenoid coil open
- Loose connector
- Broken wire
- No 24V supply
Fix: Replace solenoid, repair wiring, clean terminals.
5️⃣ Quick Diagnostic Table
| Symptom |
Likely Cause |
| Boom + swing dead |
Safety lock solenoid / C1308‑11 |
| No pilot pressure |
Pilot pump / filter |
| Swing locked only |
C0393‑13 (swing lock solenoid) |
| Intermittent issue |
Wiring / ECU |
| All functions slow |
Hydraulic pump |
6️⃣ Final Conclusion
When swing and boom stop working on a JCB excavator, the most common causes are:
- Pilot oil not reaching control valves
- Safety lock solenoid failure
- Electrical open circuit (C1308‑11)
- Swing lock solenoid open circuit (C0393‑13)
A systematic diagnosis saves time, parts, and unnecessary pump repairs.
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